5,000+
Commerce Leaders
120+
Tech Suppliers
100+
Speakers
1,000+
Hosted Meetings

A New Event
For a New Era of Commerce →

The customer is at the centre of every growth strategy...
But the rules of the game are changing.

Industry boundaries are collapsing

Digital, physical, and social touchpoints are converging

AI is accelerating disruption at unprecedented speed

The lines between retail, leisure, hospitality, media, travel, and finance are fading. Your customer doesn't live in silos - they move seamlessly from shopping to dining, travelling to streaming, connecting every decision and every pound in his or her wallet to moments that delight, solve and inspire.

Today, it’s not just about what you sell, but how you fit into the story of your customers' life - her time, his habits, their aspirations.

The Experience

This is not just another trade show. We’ve eliminated the shell-scheme exhibition feel to create a high-end, design-led environment that reflects the fact that CustomerX is built for creativity, connection, and collaboration.

CustomerX sponsors

Exhibit and Sponsor

CustomerX is built around commercial intent. Every meeting, connection, and content moment is engineered to drive business outcomes. Get involved today.

CustomerX Audience Member

Attend

Commercial collaboration is changing how we operate. No single business owns the customer. It's time to leave the fragmented systems behind, learn from the best, and shape how we create, capture, and share customer value.

CustomerX Content Viewer

Why CustomerX?

It's the first event to recognise that the silos are outdated. This isn't retail-tech or marketing-only. This is where every industry that serves the customer comes together to share ideas and create new growth.  The smartest businesses don’t just compete for attention - they collaborate to win it

Leveraging 20+ years of expertise in global commerce

RetailX EVENTS
Aedeen Mageean

"RetailX events have been consistent in providing relevant content and networking opportunities to the retail industry. It's the right size event with specific tracks for the right job titles to bring real value to retailers, brands and tech solutions."

Aedeen Mageean
Senior Retail Media Marketing Manager |  Mirakl
Maryke Botha

"A fantastic day, perfectly balanced between innovation, insight, and meaningful connections. The RetailX roundtables stood out, delivering highly relevant content and sparking great conversations."

Maryke Botha
B2B Technology Marketing |  Epsilon
"I think every organisation needs to think about a new way of connecting to the new generation of customers."
Group AI Director |  Kingfisher

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